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6.2. Contacting Support

Support for DX can be accessed by emailing support@altrinsicsolutions.com. Gratis email support is available at this address, but is provided on an availability basis. Gratis email support may incur a 72 hour or more delay in live response.

Support tickets can also be opened at http://www.altrinsicsolutions.com/hd/ or posted on the Altrinsic Solutions forum at http://www.altrinsicsolutions.com/forum/forum.php .
Organizations wishing to access priority phone fee based support may purchase support incident packages from your DX reseller. For more information, contact sales@altrinsicsolutions.com.

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