HomeDeployExpert for Symantec 7.1Configuration, Inventory, and AnalysisDX Repository/Tools folders losing permissions on Task Servers

2.3. DX Repository/Tools folders losing permissions on Task Servers

Problem:

 The DX Repository and/or Tools folder on Task Servers are continually reverting security permissions to no access for all users.

 

Cause:

 By default, the Symantec package server refresh resets all permissions on package source locations and package target locations, which makes the folders unreadable by clients using the UNC share path.

 

Environment:

Symantec SMP 7.1

 

Affected Versions:

1.x, 2.0.x

 

Solution:

 To fix this issue, each task/package server to be used with DX needs a registry key added to that server.  In regedit, navigate to the following key:

 

HKLM\Software\Altiris\Altiris Agent\Package Server\

 

Create a new DWORD value in this folder with a value of 0.  Finally, set the permissions appropriately on the DX folder in the Deployment share on the Task Servers.  The DX service account and the Symantec App Identity account should have Read/Write access of this folder.

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